Job Details

Weekly Hours: 40

Role Number: 200660541-0836

Summary

The Wallet, Payments, and Commerce (WPC) Marketing team is seeking a Lifecycle Marketing
Manager to develop and expand worldwide customer acquisition and engagement programs.
You will join our mission to create incredible customer experiences that educate and drive
active use of Apple Wallet and associated products, such as Apple Pay.

You will build marketing programs and campaigns across our On-device and Email channels to
reach audiences throughout the entire customer experience. You will have a chance to create
work that will reach national and global audiences. Our team is motivated, focused, and
looking for the next great addition.

Description

Develop lifecycle marketing programs across digital channels, with a focus on in-app
communications and email campaigns
Develop new customer journeys and tests, establish performance benchmarks, and
optimize communications
Work closely with cross-functional partners including product, growth, creative, marketing
enablement, and engineering teams

Minimum Qualifications

• Minimum 5 years experience executing lifecycle marketing campaigns through in-app and email channels

• Track record of designing and executing tests, analyzing results, and implementing

• improvements

• Experience driving results across cross-functional teams

• Demonstrated strengths in communication and collaboration

• Required: Bachelor’s degree

Preferred Qualifications

• Familiarity developing communications within a product environment

• Background in mapping end-to-end customer journeys and identifying new touch points

• Ability to solve complex problems, and balance multiple stakeholders with a flexible

• approach and sense of humor

• Understanding of AI tools and interest in exploring how technology can improve our work

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .