Job Details

Job Information

Manager – Committee Governance
AWM-4891-Manager – Committee Governance
1/28/2026
2/2/2026
Negotiable
Permanent

Other Information

www.amex.com
Charlotte, NC, 28230, USA
Charlotte
North Carolina
United States
28230

Job Description

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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption programs. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk & Compliance organization.

The Program Governance team is responsible for committee administration, issue management, audit and regulatory response, and maintaining GFCC policies and standards. . This is an exciting opportunity to join the Program Governance – Committee Governance team that is responsible for overseeing the Financial Crimes Risk Management Committee and its subordinate steering groups.

The expectations of our regulators, across the globe, continue to grow, and we need to ensure that our Financial Crimes Compliance Program continues to be effective and efficient globally, whilst also delivering to regulatory expectations at a market level. The role will provide governance over GFCC Steering Groups in accordance with Financial Crime Compliance Standards to identify, escalate, and monitor key risks that impact the Financial Crime Compliance Program.

How will you make an impact in this role?

  • Manage Steering Groups, drive alignment and delivery of outcomes, inform, and escalate to the Financial Crimes Risk Management Committee as needed, and determine key insights for Senior Leadership on risks impacting the Financial Crimes Compliance Program.

  • Proven ability to work collaboratively, develop strong working relationships with colleagues throughout the company

  • Be able to work simultaneously on different initiatives and thrive in a changing environment.

  • Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue accounts that have a high exposure.

  • The role will report to the Committee Governance Director, to oversee and effectively coordinate, manage and support two or more of the GFCC Steering Groups (including, Risk Assessments; Enablement; AML; Training, Governance and Program Management; Major Cases/Complex Threats; Global Caseload Management; Sanctions and Cross Boarder; Global Referrals for Financial Crimes; Anti-Corruption; and Insider Threat) to ensure they function efficiently, comply with governance requirements and deliver their strategic objectives. Responsibilities include.

  • Ensuring effective governance of Steering Groups including, supporting Chairs in meeting facilitation, engaging presenters, scheduling meetings in line with agreed frequency, preparation and retention of agendas, minutes and presentations, tracking of actions and decisions and determining insightful metrics or dashboards.

  • Providing clear and insightful reporting to Steering Groups and other management committees. Leveraging internal and external data sources, identifying key risks and emerging themes and informing on required actions

  • Acting as the primary point of contact for Steering Group members.

  • Ensuring Steering Group activities align with GFCC and enterprise priorities, governance framework, risk and regulatory requirements

  • Maintaining Steering Group Terms of Reference and membership

  • Ensuring the Steering Groups operate within their delegated authority and Terms of Reference, including escalation protocols for risk mitigation and effective challenge where appropriate.

  • Reviewing Steering Group processes for effectiveness and identifying process improvements.

  • Maintaining accurate records and appropriate levels of confidentiality.

  • Ensuring processes, roles, and responsibilities are clearly documented.

  • Enable enhancement to the Financial Crimes Compliance Program through effective project management and oversight of key initiatives.

Minimum Qualifications:

  • 3 years proven experience and track record of success in program governance or project management within compliance or risk management.

  • Understanding of financial crimes risk management principles, frameworks, and regulatory requirements.

  • Excellent written and verbal communication skills, including ability to communicate confidently and effectively with senior stakeholders.

  • Strong stakeholder management experience; excels at building relationships and managing cross-functional collaboration.

  • Exceptional organizational skills and attention to detail.

  • A consistently high performer with the ability to work independently, able to successfully balance multiple priorities over both the short and long term.

  • Experience in producing official meeting minutes and charters.

  • Strong analytical skills, with the ability to understand and communicate clear insights from data and information, across varied sources.

  • Experience with Microsoft Office products including Excel, PowerPoint, SharePoint, and Confluence or other online collaborative workspaces.

  • Flexibility to accommodate schedules with business partners in various global markets when needed.

  • Proven to have a global mindset; able to work well across time zones and work cultures.Guardian

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-North Carolina-Charlotte, US-Florida-Sunrise

Schedule Full-time

Req ID: 26001256

Other Details

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