Job Details

Senior Managers, Digital Product Management

Phoenix, AZ, United States(Hybrid)

Job Description

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle.

Responsibilities

Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions.

Qualifications

Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, Management Science, or a related field, and 2 years of experience leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 2 years of experience with each of the following: product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; monitoring and improving systems; defining, measuring, and reporting Key Performance Indicators (KPI) for delivered products; and Agile rapid application development, API integration, Apache Kafka, Apache Spark, Big Data platforms, Cloud technologies, Confluence, data visualization and Analysis, Elastic Search and Kibana Dashboards, Hive, HTML, JavaScript, Jira, MySQL, Python, Scrum methodologies, SQL, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Job Info

• Job Identification 26006843

• Job Category Product

• Posting Date 04/29/2026, 05:00 AM

• Apply Before 06/03/2026, 05:00 AM

• Degree Level Master's Degree

• Job Schedule Full time

• Job Shift Day

• Locations AMEX 18850 N 56th Street, Phoenix, AZ, 85054, US(Hybrid)

• Salary Range $123,000.00 - $215,250.00 annually

• Career Area Product