Job Details

SRE Engineer

Austin, Texas, United States

Software and Services

Summary

Posted: Apr 17, 2025

Weekly Hours: 40

Role Number: 200595500

The people here at Apple don’t just craft products, they build the kind of wonder that’s revolutionized entire industries! We believe that it’s the diversity of those people and their ideas that encourage the innovation that runs through everything we do, from amazing technology to industry-leading privacy and environmental efforts.

We’re looking for talented Site reliability Engineers software engineers to join the Wallet, Payments & Commerce (WPC) Engineering Operations team. WPC organization is responsible for everything in the Apple Wallet, and all things Payments, at Apple.

We build the rails on which all payments at Apple run, including for the Apple Online Store, the Apple Retail Stores around the world, and the Apple App Store. We also build the rails that make Tap to Pay on iPhone possible, by allowing iPhones to become a payment terminal, and by helping Tap to Pay on iPhone partners to process payments from iPhones.

Description

As an SRE in WPC, you'll need to solve problems using data, teamwork, and your own expertise. You will own the full stack and our responsibilities are both broad and deep. We run a mix of open source and internally developed tools for system & configuration management, provisioning, software deployment, and monitoring. You'll learn these tools and have opportunities to improve them. Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple. We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are rewarded.

Responsibilities:
- Deploy, support and monitor new and existing services, platforms, and application stacks.
- Enhance, architect, author, and deliver software to improve the availability, scalability and security of Wallet services.
- Build and manage systems, infrastructure and applications through automation.
- Participate in periodic on-call duties.

Minimum Qualifications

• Strong sense of ownership, customer service, and integrity demonstrated through clear communication.

• Experience in building and scaling distributed systems in a public, private, or hybrid cloud environment

• Understanding of core SRE concepts - Monitoring, Alerting, Incident management.

• Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

• Passion for eliminating repetitive manual processes using automation and to improve them through repeated iteration

• Proven track record to write programs using a high-level programming language like: Java, Go, Python

• Excellent troubleshooting and problem solving skills

• Understanding of AWS and Kubernetes Concepts.

• Operating systems concepts (process scheduling, disk and network I/O, performance).

• BS degree in computer science or equivalent field

Preferred Qualifications

• Experience with scalability, reliability, availability and disaster recovery

• Proclivity towards efficient programming emphasizing improvement via complexity analysis.

• Understanding of open source technologies like Open Telemetry, Envoy, Istio and Kubernetes.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.