Job Details

Manager, Retail Carrier Technology Product Management

Cupertino, California, United States

Corporate Functions

Summary

Posted: May 07, 2025

Role Number: 200603524

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

The Retail Technology Product Team is seeking a bold and thoughtful Manager to lead the future of Carrier technology in our Stores. In this role, you’ll shape how customers connect, activate, and finance their devices through carrier partnerships around the world - creating seamless experiences that reflect Apple’s commitment to excellence.

Description

As Manager of Carrier Technology, you’ll own the end-to-end experience for Carrier programs - from Activation to Financing to Promotions - across global markets.

• Collaborate across teams, turn complex challenges into elegant solutions, and help define the next chapter of Apple Retail.

• Work closely with internal teams (Commercial Programs, Finance, Operations, Engineering, Marketing, Design, and Legal) and external partners to deliver solutions tailored to each market’s unique customer needs.

• Lead through a customer-first lens, using insights to inform decision-making, track progress toward KPIs, and ensure alignment with Apple's broader strategies.

• Foster an environment where curiosity, inclusivity, and collaboration thrive, inspiring teams to push boundaries and deliver world-class solutions.

Minimum Qualifications

• 7+ years experience in product marketing, product management, or engineering with a consumer products, retail, or technology organization

• 5+ years of people leadership experience with a proven ability to develop and retain high performing, diverse teams

Preferred Qualifications

• 2+ years of direct experience working with or for telecom carriers partners, with a strong foundational knowledge of carrier solutions (activation, financing, promotions)

• Expertise leading complex, cross-functional initiatives involving multiple systems and platforms

• Exceptional communication and influence skills, with the ability to drive clarity and alignment across all levels

• Experience creating and managing product roadmaps supporting operational and business goals

• Skilled in developing requirements for engineering and design teams, and guiding solution delivery through every phase

• A deep commitment to inclusivity, diversity, and fostering a culture where everyone can do their best work

• Willingness to travel up to 15% domestically and internationally

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $200,400 and $301,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.