Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The GFCC Reporting team sits within the GFCC Risk Management team and is responsible for reporting and metrics for GFCC. Responsibilities in this role will include a combination of the following:

• Work with core teams to gather, define and understand business requirements for reporting requests and participate in planning sessions in collaboration with technology teams.

• Conduct User Acceptance Testing (UAT) and Post Implementation Validation (PIV) for new and enhanced reports and partner with Product and Tech teams on defect resolution.

• Pull data from various applications and perform analysis to identify trends, outliers, & issues, and work with requestor(s) to share data/insights/outcomes.

• Identify opportunities to improve data or automate to facilitate the ability to create dynamic reporting and metrics.

• Conduct ad hoc requests and data pulls for issue management, internal auditors, and regulatory examiners.

• Prepare reporting materials for various committee meetings.

• Collaborate with stakeholders to promote GFCC reporting and facilitate engagement and usage.

• Assist in the preparation of communications and presentation materials for various stakeholders and leadership.

• Support the prioritization of reporting requirements based on business needs and product value.

• Support the maintenance and management of reporting libraries and the team's Square Page.

The successful candidate will have the ability to communicate clearly and effectively with both technology and business partners; ability to manage multiple projects simultaneously that involve collaboration among multiple teams; a keen attention to detail; strong analytical and technical aptitude; strong communication, writing and editing skills; and a willingness to be a deadline-driven team player. Proven experience with Microsoft Excel and PowerPoint is required.

Minimum Qualifications

Ideal candidates will meet the qualifications listed below:

• A minimum of two years of experience in project management, data analysis and reporting, general compliance, or in the broader financial industry.

• A minimum of two years of experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) compliance, law enforcement, and/or the credit card industry.

• Proficiency in Microsoft Office suite, including significant experience with PowerPoint and Excel.

• Extremely organized and detail oriented with a sense of follow through and accountability.

• Experience with data visualization and reporting tools like Tableau, Power BI.

• Experience using tools such as Rally and JIRA for Agile projects.

• Motivated team player and creative self-starter with sharp problem-solving skills.

• Bachelor’s degree preferred.

• Flexibility to accommodate schedules with business partners in various global markets when needed.

Preferred Qualifications

• Proficiency in Microsoft Access, Python, SAS, and/or Spark is a plus.

• Knowledge of American Express Financial Crimes programs is a plus.

• Experience querying and extracting data from large databases (e.g., Cornerstone, Lumi) using SQL, HQL & BigQuery.

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-Florida-Sunrise

Schedule Full-time

Req ID: 25008482