Job Details

Sales Ops Analyst

Austin, Texas, United States

Sales and Business Development

Summary

Posted: Aug 05, 2025

Weekly Hours: 40

Role Number: 200614581

Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn’t have imagined, and now, can’t imagine living without. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do.

Description

APPLE INC has the following available in Austin, Texas. Drive business transformation with end-to-end business process optimization and delivering enabling technology solutions with aligned process, people, technology and data. Manage program operations through functional expertise in CRM end-to-end processes (Market to Sell and Quote to Order) and CRM functional domains (Pipeline and Opportunity Management, Quoting, Campaign and Lead Management). Lead the US Education Sales business and operational aspects of Apple Salesforce programs. Create Salesforce roadmap, initiatives and programs to align with business priorities and goals. Implementing the US Education go to market strategies for any new products and features. Coordinate with geo sales and world-wide cross-functional teams prioritizing and driving initiatives. Collaborate on complex business concepts, leading analysis, identifying requirements and making recommendations. Analyze and identify problem areas and pain points within the sales organization and work with stakeholders to solve and improve pain points. Ensure platform governance with aligned standards and controls engaging with cross functional governance team. Oversee the integration of technology platforms with new and existing Sales platforms and programs. Partner with sales operations leadership on operational reporting and analytical requests, such as board reporting, sales productivity, performance analysis, quota tracking, funnel conversion metrics, and other sales KPIs. Build and leverage weekly reporting and forecasting for the sales teams to proactively engage on areas of opportunity and challenges in the business. Assist in training of new users, and growing the Salesforce skill set across the organization. Research, document, and troubleshoot new issues within the platform assigned. Ensure fixes are adequately addressing root issues and updates are communicated with affected users. 40 hours/week.

Minimum Qualifications

• Bachelor's degree or foreign equivalent in Business Administration or related field and 5 years of progressive, post-baccalaureate experience in the job offered or related occupation.

• 5 years of experience with each of the following skills is required:

• Salesforce roadmap and analysis, including translating business requirements in Jira

• Working with cross-functional teams to define and optimize sales processes

• Defining architecture for Salesforce ecosystems and delivering sales enablement solutions

• Integrating Salesforces utilizing tools such as Mulesoft, including drafting data migration requirements, documenting criteria, scheduling timeframes for data loads and performing updates

• Building Tableau dashboards and CRM analytics

• Developing proof of concepts using constructs of Salesforce, including flows, validation, and list views

• Salesforce system and user testing

• Salesforce application training, including report and dashboard training

• Providing Salesforce application support

• Certification as a Salesforce Certified Sales Cloud Consultant and certification as a Salesforce Certified Administrator is required.

Preferred Qualifications

• N/A

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.