Job Details

Messaging SRE Manager, Apple Services Engineering

Cupertino, California, United States

Software and Services

Summary

Posted: Feb 25, 2025

Weekly Hours: 40

Role Number: 200592669

People at Apple don't just build products — they craft experiences our customers love and depend on. Apple Services Engineering (ASE) builds and supports the systems that make many of these daily experiences possible. The Messaging SRE team is directly responsible for server reliability for APNs, iMessage, and FaceTime, and other messaging use cases that are critical for millions of our users. We focus on availability and automation of key services that back these experiences every minute of every day all around the world!

Description

We're looking for a hardworking and passionate person to join this amazing team. You will be an accomplished builder and leader of teams looking to take on your next challenge. You know SRE and you know what it will take to run services at Apple scale with a high degree of operational precision. This role will position you to help craft the future of how we build and run our services with meaningful impact on a global scale. You will have the technical chops to go deep, yet retain the ability to focus on higher-level business and product goals. We hire high quality engineers with a diverse set of experiences and skills for positions on Apple. Our customers count on us to provide extraordinary availability, scalability, and security for services. If you’d like to positively influence millions of customers’ experience of Apple this is the job for you.

As a Site Reliability Engineering Manager, responsibilities include:

• Lead SRE teams responsible for reliability and performance of on-prem and cloud-based services

• Run staging and production environments with goal of maximizing uptimes

• Promote observability of systems for monitoring, alerting, and metrics reporting

• Advocate best practices of reliability engineering

Minimum Qualifications

• Experience with large scale distributed systems

• Demonstrable success leading engineering teams; ideally SRE or Production Engineering

• Knowledge of core operating system principles, networking fundamentals, and systems management

• Understanding of SRE principals, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts

• Experience with hiring and leading engineers

Preferred Qualifications

• 5+ years professional experience in an engineering leadership position

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $190,700 and $329,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.