Job Details

Weekly Hours: 40

Role Number: 200625267-0670

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The Services External Marketing Group at Apple drives new customer acquisition and cultivates awareness of Apple’s services and accompanying content through a variety of external marketing channels.

Our growing team is seeking a Social Operations Lead to support the Organic Social Team in the Services division. In this role, you’ll be tasked with working cross functionally with multiple teams and external partners, owning organic social specific operations and sitting within the Operations Team within the External Marketing Group.

Description

We're seeking an enthusiastic, self motivated Social Operations Lead to manage operations for our Social Media Team. The ideal candidate has extensive experience in social media programming, reporting, and campaign management across key social platforms and management tools.

Minimum Qualifications

• 8+ years of experience managing organic social accounts for reputable brands

• Prior responsibilities should include: platform management, content ideation and development, and publishing

• Expert-level understanding of organic social marketing strategy, nuances of the different platforms, and the purpose they each serve in multi-platform campaigns or always-on evergreen support

• Aptitude for operational duties including but not limited to: platform and partner management including agency relations; tool selection and procurement; asset management and approval process oversight; contract renewals; and platform and tool troubleshooting

• Experience with publishing tools and other complementary tools for managing social accounts

Preferred Qualifications

• Extensive experience in project management, documentation, and administrative duties

• A process and solutions-oriented mindset: able to identify process gaps and adept at building better workflows to help boost efficiency

• An accomplished collaborator; comfortable with leaning on the right people to help solve complex problems

• Ability to lead multiple tasks, navigate ambiguity, and adapt to a rapidly evolving environment

• Comfortable with working cross-functionally and able to forge strong partnerships with multiple teams and stakeholders

• Excellent verbal and written communication skills

• Highly detail oriented and outstanding organization skills

• Great at always meeting deadlines

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .