Job Details

Mgr-Compliance

Charlotte, NC, United States(Hybrid)

Job Description

The Enterprise Conduct Risk Management team within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. We are seeking a highly motivated and analytical professional to join our Independent Risk Management team as a Manager of Conduct Risk Management.

As a trusted colleague in the second line of defense, you will assess behavioral data, evaluate control environments, drive automation of reporting processes, and present actionable insights to senior leadership and governance committees. This position offers exposure to enterprise-level risk management, frequent interaction with stakeholders across the business, and an opportunity to influence key decisions that promote sound risk culture and accountability.

Responsibilities

• Work with large volumes of structured and unstructured data to identify trends, potential risks, or non-compliance with laws, regulatory requirements, and supervisory expectations.

• Maintain reporting tools using Tableau and Python and develop dashboards to communicate conduct risk trends and themes to senior management, risk committees, and the Board.

• Develop and maintain conduct risk metrics and other key indicators used for monitoring and assessment across the company.

• Participate in control testing to assess effectiveness and policy adherence.

• Manage and track project timelines, milestones, and deliverables, escalating risks to delivery where appropriate.

• Support implementation and maintenance of enterprise conduct risk frameworks, including risk assessments and issue management

• Monitor, assess, and manage risks arising from organizational, regulatory, or environmental changes to ensure compliance with laws and supervisory expectations.

Qualifications

Minimum Qualifications:

• Bachelor’s degree required, advanced degree in Statistics, Math, Risk Management, Finance, or related field preferred.

• At least 2 years of experience in risk management, or a related risk discipline, within the financial services industry.

• Proficiency with data visualization tools (e.g., Tableau) and data analytics (e.g., Python).

• Strong analytical and critical thinking skills; capable of synthesizing complex datasets into actionable insights with minimal oversight.

• Demonstrates innovative thinking, analytical rigor, and the ability to deliver results.

• Understanding of internal control frameworks and regulatory expectations for conduct risk.

• Proven ability to challenge constructively and communicate clearly and logically across all organizational levels.

• Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.

• High degree of integrity and discretion in handling sensitive and confidential information.

Preferred Qualifications:

• Advanced project management skills.

• Experience in conduct risk management or a related risk discipline.

• Experience developing and maintaining conduct or other risk metrics.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006983

• Job Category Compliance, Control & Legal

• Posting Date 04/29/2026, 02:05 PM

• Apply Before 05/06/2026, 05:00 AM

• Job Schedule Full time

• Locations 600 South Tryon Street, Charlotte, NC, 28202, US(Hybrid)

• Salary Range $89250 - $150250 annually + bonus + benefits

• Career Area Operational Risk Management and Control Management