Job Details

Weekly Hours: 40

Role Number: 200632843-3337

Summary

The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology! These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Fitness+ and Apple Books. And they do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries! Our Commerce Engineering Program Management team works to enable subscriptions, promotions and much more across Apple’s Services for hundreds of millions of customers worldwide. We are looking for a seasoned EPM with the ability to ship complex and customer-facing products using Machine Learning (ML) and Generative AI (GenAI) under demanding timelines. Do you have a track record of successful program management across complex initiatives? Do you foster positive relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

Description

In this role you will manage AIML based intelligence programs across our services, working cross-functionally to deliver commerce features to our customers on time and with quality. The Program Manager will focus on launching commerce features and capabilities using AIML to build a world-class, scalable commerce platform for our growing services business. The role requires a combination of program management, strong engineering background, and ability to build reciprocal relationships across various teams within Apple Services Engineering and other Apple organizations. We are looking for someone who loves digging into details, finding patterns, and driving operational efficiencies under demanding timeframes.

Minimum Qualifications

• 7+ years technical program management experience delivering large, global products and services using AIML

• Exposure to growing and retaining subscribers for consumer facing media services

• Strong technology foundation with experience delivering products spanning client and server development

• Bachelors Degree in Computer Science, PMP or similar certification, and/or deep relevant industry experience preferred.

Preferred Qualifications

• Shipping large scale paid Subscription Software or Services consumer products used by millions globally

• Experience in Project management of complex, high impact projects from ideation to launch and post launch

• Ability to work collaboratively with multiple product and engineering teams for alignment, planning and delivery of products

• Strong facilitation skills for requirements gathering, scoping, planning, and review sessions across multiple teams

• Experience in driving system architectural discussions and driving a scalable platform development

• Strong prioritization skills with ability to manage multiple projects simultaneously

• Proven track record of operating autonomously, and being self driven and self motivated to deliver high quality results in an organized manner

• Highly organized and able to demonstrate extraordinary attention to detail

• Exceptional written, verbal communication and presentation skills for all level of an organization

• Naturally accountable and responsible individual

• Overall, a highly motivated, results-oriented, problem solver who enjoys a fast paced environment to deliver value to customers

• Business-savvy with MBA a plus

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .