Job Details

Critical Facilities Technician

Santa Clara, California, United States

Corporate Functions

Summary

Posted: May 05, 2025

Weekly Hours: 40

Role Number: 200582982

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

Description

This position entails maintaining and operating key infrastructure systems in a variety of locations. This position's major qualities, duties, and criteria are summarized below:

Exceptional communication and time management abilities.

Team members are expected to work efficiently and autonomously with little supervision.

Must be able to provide sound recommendations for solutions while adhering to established protocols.

Collaboration with cross-functional teams, vendors, and suppliers is critical for success.

Strong knowledge of hyper-scale electrical and mechanical systems, as well as NFPA70e and OSHA laws specific to facilities and critical settings.

Capable of doing preventative and corrective maintenance on electrical and other infrastructure systems.

Responsible for the safe operation of electrical systems in environments with high availability, high risk, or high dependability.

Inspect and lead important equipment on a regular basis, responding to unusual or malfunctioning circumstances.

Respond rapidly to emergency circumstances that disrupt operations and work with other essential facility workers to make necessary repairs.

Reading and interpreting electrical and mechanical system drawings

Follow all federal, state, and local standards for operations and workplace safety, including familiarity with safety procedures and equipment.

Minimum Qualifications

• Must demonstrate a working knowledge of electrical, and life safety systems typically used in critical environments.

• 5 years of similar experience in a critical environment.

Preferred Qualifications

• Electrical graduate of the apprentice program or trade school preferred.

• Basic Computing Skills in Outlook, Excel, Word, and MAC.

• Knowledgeable in energy management systems and in all building system operations, maintenance, and repair.

• May be only maintenance staff members on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority or emergency situations (including overtime-type assignments); may require shift work and/or on-call duties.

• Data Center environments, controls, power generation, UPS (uninterruptible power supply), STS (static transfer switches), ATS (Automatic Transfer Switch), batteries, critical facilities, troubleshooting, Electrical systems, electrical codes, Generators, and motors are all areas of expertise.

• Ability to undertake physically demanding jobs, such as lifting goods weighing up to 50-75 pounds and Capable of scaling ladders of varying heights.

• Use of suitable personal protection equipment (PPE) in varied situations, such as ARC Flash suits and coveralls.

• Respond to customer service requests in a timely manner and responding to emergency calls.

• Experience with industrial electrical systems and troubleshooting, installation, testing and maintaining electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand, power, and precision measuring tools

• Experience maintaining & operating critical infrastructure inclusive of UPS’s, PDU’s, generators, fuel storage, switchgear, transfer switches, static switches and leak detection systems

• A keen understanding of the engineering design and operational aspects of Data Center critical infrastructure systems and equipment in order to recognize system issues and respond to operational and emergency situations.

• Familiarity with HVAC and electrical controls installation, field devices and control panel layout

• Competency in navigating and operating lighting control systems including Lutron, Enlighted, nLight and Wattstopper

• Keen ability to troubleshoot malfunctioning electrical systems and components using test equipment and hand tools to locate the cause of a failure and take corrective measures

• Proficient in testing electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using testing devices such as VOM, amperage, power quality meters and oscilloscopes, to ensure compatibility and safety of installed electrical systems

• Awareness of applicable regulatory codes per County, State and Federal electrical codes

• Ability to manage and prioritize multiple requests with a constant focus on deadlines

• Excellent organizational, documentation and problem solving skills

• Excellent written and verbal communication skills - the ability to distill a relatively complex

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $48.70 and $73.10/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.