Job Details

Edge Services Business Intelligence Engineer

Sunnyvale, California, United States

Software and Services

Summary

Posted: Apr 29, 2025

Role Number: 200602024

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.

Are you ready to make a significant impact in Apple Services? At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly! If you are passionate about telling compelling data stories with creative and insightful visualizations we would love for you to apply!

The Edge Services team is responsible for connecting people across the globe to Apple. We do this by creating and deploying highly scalable proxy and caching services across the globe, designed to make Apple’s services fast, resilient, and scalable.

Description

As a Senior BI Engineer on the Edge Services team, you will work with massive internet-scale data across numerous product and customer touch-points, undertaking in-depth quantitative analysis, and distilling data into actionable and intuitive visualizations to drive informed decision-making. A great fit for this role can communicate and collaborate across many different teams, has an agile approach to solving challenging problems quickly, and stresses the details.

We’re looking for an experienced data wrangler to use data to make global architecture and deployment decisions, improve Apple Services’ performance, and reduce operational costs. The main goal is to create precise data models for our services and present actionable business recommendations based on those models. Working closely with domain experts is crucial to understand our systems’ complexities. Effective communication skills are essential to explain and get support for data-driven business recommendations.

We’re looking for someone passionate about delivering impactful and results-oriented work by deeply analyzing large and complex datasets. Proficiency in Python data science tools is necessary, along with the ability to communicate findings in a clear and accessible way for cross-functional teams. While prior experience at our scale may not be required, experience with distributed applications or analyzing and modeling large datasets is highly valued.

Minimum Qualifications

• Strong Python skills, including proficiency with data science tools such as SciPy stack (numpy, pandas, ipython, etc)

• Strong data analysis and spreadsheet modeling skills

• Experience with reporting and data visualization tools such as Grafana and Tableau

• Experience working with both qualitative and quantitate data

Preferred Qualifications

• Degree in data science, computer science, math or related field is preferred

• Experience owning and driving process/business improvements tied to analytics

• Presenting to business leaders and other stakeholders, distilling topics to business leaders

• Mastery of SQL; PromQL experience is a plus

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,800 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.