Job Details

Analyst-Compliance

Phoenix, AZ, United States

Sandy, UT, United States

Charlotte, NC, United States

Sunrise, FL, United States

(Hybrid)

Job Description

The Compliance Analyst – TMRPO Governance plays a key role in supporting governance, documentation, and reporting activities across the program. This position is responsible for driving change management processes, maintaining high-quality documentation, as well as tracking project status, remediation efforts, and milestone evidence. The ideal candidate is detail-oriented, analytical, and comfortable working in a fast-paced environment with evolving priorities.

Responsibilities

• End-to-end management of Change Management Control (CMC) requests, ensuring documentation is seamlessly created, routed, and approved in alignment with governance standards

• Bring clarity to complex processes by creating and evolving program documentation, including the TM Rule Program Manual, procedural guides, and dynamic process flow diagrams

• Build strong partnerships with SMEs and stakeholders to align on priorities, enhance processes, and deliver impactful outcomes

• Translate business insights into clear, actionable procedural updates by working closely with SMEs and key stakeholders

• Own and maintain detailed project plans, supporting remediation efforts and governance initiatives

• Partner with milestone and task owners to monitor progress, remove blockers, and help drive timely delivery of key initiatives

• Conduct data research and compile evidence to validate milestone and deliverable completion

• Develop and maintain project reporting, including dashboards, scorecards, and leadership-ready status updates

• Support governance routines and reporting cycles, ensuring alignment with program objectives

• Contribute to additional initiatives and responsibilities as needed to support team priorities

Qualifications

Required Skills

• Exceptional technical writing skills, with the ability to turn complex processes into clear, concise, and user-friendly documentation

• Strong analytical mindset with the ability to interpret data, uncover trends, and translate findings into meaningful insights

• Proven ability to track and manage project status across multiple workstreams, balancing competing priorities effectively

• Highly organized with strong attention to detail, ensuring accuracy across documentation, reporting, and governance activities

• Strong communication skills—both written and verbal—with the ability to engage stakeholders and SMEs at all levels

• Ability to synthesize information from multiple sources into structured, audit-ready deliverables

• Proactive problem-solving skills, with the ability to identify gaps and improve processes or data quality

• Ability to thrive in a fast-paced, deadline-driven environment while maintaining high-quality output

• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint)

Preferred Qualifications

• 3+ years of experience in AML compliance, governance, risk, compliance, or program management environments

• Familiarity with change management processes and documentation standards

• Experience developing and maintaining formal program documentation (e.g., manuals, SOPs, process maps)

• Experience with project tracking, reporting, and governance frameworks

• Professional certifications such as CAMS or project management credentials (e.g., PMP, Agile) are a plus

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights (https://www.eeoc.gov/poster) ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006944

• Job Category Compliance, Control & Legal

• Posting Date 04/27/2026, 08:34 PM

• Apply Before 05/04/2026, 05:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Job Shift Day

• Locations AMEX 18850 N 56th Street, Phoenix, AZ, 85054, USVirtual Charlotte-FutureHybrid, Charlotte, NC, 28202, US115 West Towne Ridge Parkway, Sandy, UT, 84070, US1500 NW 136th Avenue, Sunrise, FL, 33323, US(Hybrid)

• Salary Range $65500 - $102500 annually + bonus + benefits

• Career Area Corporate Functions