Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The VP Data Management and Data Governance is responsible for data management and stewardship functions across the Enterprise Technology Services organization. This includes Accounts Receivable, Loyalty, Banking, Digital Acquisition, Customer and Technology platforms. Working closely with the Enterprise Data Office, the VP will be responsible for the strategic direction, implementation, and execution of data governance and data management initiatives across all data risk disciplines.

In addition, this role will matrix manage Technology Product and Engineering staff as required where those staff perform Data Custodian functions.

Key Responsibilities:

• Strategic Leadership:  Develop and execute a comprehensive data management and governance strategy that supports the Enterprise Technology Services goals, regulatory requirements and business objectives, in line with Enterprise Data Management strategy and policy requirements. Engage with senior leadership and key stakeholders to communicate data management and governance initiatives and progress.

• Data Governance:  Establish and enforce data governance policies, standards, and procedures to ensure data quality, integrity, and compliance in collaboration with the Enterprise Data Office.

• Data Management:  Oversee the implementation and management of Data Management solutions including data cataloging, classification, lineage and integration for structured and unstructured data

• Collaboration:  Partner with Product and Engineering teams where they perform data custodian functions. Partner with the Information Security team to ensure that the organization meets the required Data Protection objectives.

• Issue Management:  Identify and mitigate data risks, issues and incidents ensuring compliance with data-related regulations and policies.

• Team leadership: Oversee and mentor the ETS Data Management & Governance team, supporting their professional growth and ensuring their work aligns with the organization's goals.

• Regulatory: Partner with the Enterprise Data Office to ensure all Data Governance Laws and Regulations are met. Ensure Data Management & Governance risks and controls are documented, tested and reported in line with company policies.

Qualifications:

• 5 years of experience leading large-scale enterprise data initiatives, including at least 3 years in formal data governance and/or data management leadership.

• Proven track record of designing and executing data strategies that deliver measurable business value.

• Expanded GSIB (Global Systemically Important Bank) or Large Financial Institution (LFI) Experience. Experience with regulatory compliance, data risk management, data breach reporting, and issues management.

• Senior-level program management experience with global, cross-functional stakeholders and business units.

• Demonstrated ability to operate in ambiguity and develop solutions for complex challenges (white space problem solving).

• Strong understanding of data governance frameworks, data management tools, and best practices (e.g., metadata, lineage, data quality).

• High-caliber communication and storytelling skills, capable of engaging senior leaders and broad audiences.

• Demonstrated learning agility, integrity, and decisiveness under pressure.

• Professional certification in data governance or management (e.g., CDMP, DCAM) strongly preferred.

Preferred Skills:

• Experience with data management tools such as Collibra, or similar.

• Strong analytical and problem-solving skills.

• Ability to drive change and influence stakeholders at all levels of the organization.

• Expertise of data management, data governance for international banking regulations.

• Positive, collaborative leadership style with a winning mindset and ability to communicate effectively with all levels of the company.

• Comfortable with experimentation and learning from failure; embraces a growth mindset.

Qualifications

Salary Range: $176,750.00 to $282,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Executive

Primary Location: US-North Carolina-Charlotte

Other Locations: US-Arizona-Phoenix, US-New York-New York, US-Florida-Sunrise

Schedule Full-time

Req ID: 25017541