Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Amex Digital Labs is responsible for catalyzing innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ lives. We are a fast-paced team that leverages emerging technologies to develop digital payment and financial services products, customer servicing solutions, and engaging membership experiences. We often collaborate with top technology companies and strategic partners to bring products to market.

We are seeking a manager to bring products and services to life within the crypto and blockchain space. You will shape the future of how American Express comes onchain by contributing to the strategic vision, defining winning strategies, and building new product concepts. This role will require the ability to operate in a white space area with a deep understanding of both the crypto landscape and traditional payments systems. For example: you can explain, at a high level, both a blockchain consensus mechanism and how a payment service provider operates.

We are looking for a strong communicator who can simplify complex topics and drive alignment across teams. You will collaborate extensively with the Digital Labs Product team and a broad range of internal stakeholders including Strategic Partnerships, Enterprise Strategy, Global Commercial Services, Merchant, Network, Treasury and Amex Ventures.

Responsibilities:

• Support the crypto & blockchain strategy across the company developing use cases by working with key teams to understand business needs

• Lead both short-term pilots and longer-term strategic developments across the crypto space

• Conduct brainstorms and drive ideation process in partnership with Product team to determine new products and features

• Convert industry, competitive, and regulatory developments into clear opinions for how the company should engage

• Regularly collaborate on leadership conversations and create executive-facing materials

• Deepen partnership with Amex Ventures to pilot new capabilities and build scalable participation in the ecosystem through internal proof of concept pitches

• Monitor the crypto/stablecoin market to identify potential partners, support updates to existing roadmaps, and summarize market moves with clear recommendations

• Contributes to partnership and pilot development by researching options, building business cases, and coordinating evaluations with stakeholders

• Influences across teams by clarifying problem statements and trade-offs; helps drive alignment through clear notes, summaries, and follow-ups.

• Collaborates well with Product team; translating business needs into requirements

Minimum Qualifications:

• Deep experience in crypto and public blockchain ecosystems with detailed knowledge of the landscape, very consistent experiences as a user of these new technologies

• 3 years of partnerships, business development, or strategy experience

• Strong communicator—concise writing and clear, polished presentations; comfortable engaging colleagues at different levels and functions

• Familiarity of financial-services controls: KYC/AML, sanctions, data privacy/security

• Strong project management skills: organizes timelines, tracks milestones, manages risks/dependencies, and keeps things moving

• Proactive, adaptable self-starter who learns quickly and stays effective in a fast-changing environment

Qualifications

Salary Range: $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Strategic

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25021734