Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, and Strategic Engagement Team to accelerate our overall strategy and vision.

The Senior Manager, Strategic Alliances, will be responsible for the comprehensive management of a portfolio of high-profile group purchasing partnerships that have high relevance to GCS’s strategic priorities to grow B2B payments volumes in key industries. This individual will drive existing customer engagement through targeted go-to-market initiatives and ensure all controls and compliance requirements are met. Additionally, this individual will partner heavily with teams across GCS and the broader enterprise to ensure consistent alignment and success.

This role requires a dynamic leader with a strong eye for business, an ability to lead cross-functional relationships, multiple workstreams and collaborators to achieve the goals of these partnerships.

Partnership Strategy & Execution

• Develop and own strategic roadmaps for named partners, develop business growth opportunities and prioritize execution in alignment with enterprise goals.

• Serve as the main point of contact for assigned partners, leading contract negotiations, joint business reviews, governance forums, and executive engagements

• Partner with internal teams to define go-to-market strategies, client adoption plans, supplier enablement, and performance metrics, ensuring alignment with enterprise-wide objectives

• Identify and manage partnership risks, ensuring commercial, operational, and regulatory alignment

Commercial Management & Growth

• Lead negotiations and contract renewals in close collaboration with GCO and Finance teams

• Identify and size new partnership opportunities, ensuring business cases and forecasts are aligned with strategic priorities

• Drive operational excellence through governance frameworks, partner scorecards, and continuous improvement initiatives

Market & Ecosystem Leadership

• Monitor trends across B2B payments, fintech, and ERP ecosystems to identify emerging partnership opportunities

• Represent GCS in external partner forums and cross-industry conversations to influence ecosystem standards and advance Amex’s competitive positioning

Minimum Qualifications:

• Proven track record leading complex, enterprise-level partnerships or alliances in payments, fintech, or technology environments

• Strong understanding of B2B payments flows, API integration models, and commercial enablement ecosystems

• Exceptional relationship management and influencing skills with the ability to navigate across senior levels internally and externally

• Excellent problem-solving, analytical, and communication skills; comfortable synthesizing insights for senior leadership

• Demonstrated ability to lead cross-functional workstreams in a fast-paced, matrixed organization

• Bachelor’s degree or equivalent experience

Preferred Qualifications:

• 4 years of experience in commercial payments, product partnerships, or strategic business development

• Knowledge of procure-to-pay and payment management platforms, treasury operations, and ERP integrations

• Experience with deal structuring, contract negotiation, and partnership performance management

• MBA or equivalent preferred

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Sales

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 26000637