Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Digital Workplace (DW) is the convergence of digital, cultural, and physical elements that enable all American Express colleagues to do phenomenal work in a complex, dynamic, and often unstructured working environment.

You will work within our TechCare Operations: Blueprint team, in partnership with our database, analytics and reporting leads to ensure maximum value as we execute on our TechCare Blueprint. You will work to develop solutions to meet the needs of our product and servicing operation leaders.

Critical focus areas include:

• Designs, develops, solves problems, evaluates, modifies, deploys and documents all data components (data architecture, logical and physical data models, database objects and database administration) that meet the needs of customer-facing applications, business applications, and/or internal end user applications.

• Partner with stakeholders to understand needs, analyze data, and present solutions and insights back.

Key Responsibilities

• Partner with the product teams to understand business data requirements, identify data needs and data sources to create data architecture

• Documents data requirements / data stories and maintains data models to ensure flawless integration into existing data architectures

• Leads data assets as per the enterprise standards, guidelines and policies

• Documents processing requirements inclusive of data and transaction volumes, scalability, security and performance requirements

• Creates and maintains detailed information about the data being stored in the database

• Understands the database requirements and translate into physical database design.

• Follows data placement procedures and re-use of existing databases when possible

• Performs database design review and supports database testing

• Provides production environment support for database systems and processes

• Communicates and works reciprocally with business and product teams to support changes and implementation

• Write instructions to guide database operators during production runs

• Work on assigned database features for ongoing sprints and lead database requirements based on industry trends, new technologies, known defects, and issues

• Partner with delivery architects and engineers to design optional data tier solutions to meet platform objectives and goals

• Function as an active member if an agile team through consistent development practices (tools, components, and documentation)

• Find opportunities to adopt innovative technologies

Data Engineer I – Digital Workplace

• Work with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues.

• Builds, tests, and enhances database design and infrastructure required to support the Business portfolio

Education & Experience

Up to 6 years of data architecture and database development experience in a professional environment and/or comparable experience such as:

• Familiar with Agile or other rapid application development methods

• Experience with design and development across one or more database management systems (e.g. IMS, DB2 zOS, Oracle, MS SQL Server, PostgreSQL, Netezza (PDA/DB2AA) as appropriate

• Hands-on expertise with database design and development and automated testing

• Experience with distributed (multi-tiered) systems, algorithms, and application development

• Proven experience in understanding of Big data technology and NOSQL design and coding with variety of data stores (document, column family, graph, etc.)

• Bachelor’s degree in computer science, computer science engineering, or related field required; advanced degree preferred

To be successful in the Data Engineer - Digital Workplace role, the following additional experience is required:

• Experience with Big Data & Analytics solutions using Hadoop, MapReduce, Pig, Hive, Spark, Storm, etc.

• Experience with Machine Learning

• Experience with Data Modelling

• Experience with web development frameworks, including Spring and Struts

• Experience with Web Services design and implementation using REST APIs

High-performing Behaviors:

• Recognizes opportunities to adopt innovative technologies to enable business capabilities

• Able to challenge the status quo and drive innovation by generating creative ideas and solutions

• Keeps up to date on current research and technology in the industry

• Understands technical aspects of the job and uses appropriate technology for the situation at hand

• Tries new approaches when problem solving, seeking ideas, or suggestions from others as appropriate

• Carries out systematic and rational analysis to identify the root cause of problems

• Recognizes the importance of collaboration to achieve objectives

• Is clear when explaining ideas and concepts to others, communication is structured and easy to understand

• Leads multiple tasks effectively - progresses work in parallel

• Adapts to change quickly and easily

• Handles problems and acts on own initiative without being prompted

• Knows when to raise decisions and when to make on-the-spot decisions

Knowledge/Skills

• Strong analytical skills with a validated ability to understand and document business data requirements in complete, accurate, extensible and flexible logical data models using data modeling tools – ErStudio, ErWin

• Able to facilitate discussions between small groups of Technology and business people, recognize issues of conflict and inconsistency between data requirements and pursue a resolution of these issues

• Understands XML/JSON and schema development/reuse, Open Source and NoSQL will be an added advantage

• Able to establish, modify or maintain data structures and associated components according to design

• Understands Metadata Management and Database Management concepts

• Creates data models using the relevant tools and frameworks

• Partners with Sr. Data Engineers and Sr. Data architects to create platform level data models and database designs

• Technical knowledge of DBMS products and ecosystem – e.g. storage formats, access algorithms, data management processes, administration, data maintenance, replication, high availability, encryption, etc.”

• Ability to monitor and tune databases and DBMS’s to reach high performance – e.g. use data monitoring and analysis tools, tune configuration parameters, alter physical designs, benchmark, etc.

• Has working knowledge of the range of tools used in the planning, analyzing, designing, building, testing, configuring and maintaining of assigned application(s)

• Able to participate in assigned team’s software delivery methodology (Agile, Scrum, Agile XP, Test-Driven Development, Waterfall, etc.)

• Understands and has practical experience with infrastructure technologies and components like servers, jvms and networking concepts

• Application of industry recognized methods, processes and standards

• Identifies a number of ways to do things differently that will continuously improve the product

• SDLC Methodologies and Practices

• Metadata Management and Database Management

• System/Platform Domain Knowledge

To be successful in the Data Engineer I – Digital Workplace role, the following proficiencies in technology and modeling are required:

• Understands machine learning techniques

• Ability to design and implement REST APIs

• Has working knowledge of Big Data & Analytics solutions using Hadoop, MapReduce, Pig, Hive, Spark, Storm, etc.

• Has working knowledge of web development frameworks, including Spring and Struts

Technology Core Competencies

• Adaptive Communication

• Agile Practices

• Industry and Company Knowledge

• Organizational Change Management

• Technical Acumen

• Technology Industry Trends

Game Changers

• Adaptability

• Collaboration & Partnership

• Continuous Improvement

• Courage

• Curiosity

• Ingenuity

• Servant Leadership

• Tenacity

Role Core Competencies:

• Technical

• Database Design

• Emerging Technologies

• Performance and Tuning

• System/Platform Domain Knowledge

• Functional

• Data Analysis

• Data Management

• Database Administration

• Leadership

• Analytical Thinking

• Consultancy

• Decision-Making

• Business

• Problem Solving

Qualifications

Salary Range: $78,000.00 to $124,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25021261