Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This is an opportunity to join the Enterprise Platform (EP) -Digital Banking Services team within American Express. Join us, if you have the talent and desire to create the vision for innovative Banking products and services. As aProduct Manager, you will join a team that develops and delivers new American Express Digital Banking Products for Consumers and Small Businesses: checking accounts, personal savings and debit cards. This new group is nimble and creative, with the power to shape our product vision, strategy and roadmap for American Express Banking Products. We are a hard-working, fun-loving team that delivers exciting next generation capabilities for banking products and benefits to our customers.

As a Product Manager in Digital Banking you will play the role of a Product Owner in an agile/SAFE set up and leads a scrum team responsible for the development and deployment of Core Banking Capabilities and/or APIs. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation and deployment. Requires strong organizational, and detail technical knowledge of API’s . Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team within a SAFE train to deploy the new features across markets and products.

The Product Manager has responsibility for working key features/user stories with the scrum team and working directly with the Senior Product Manager who owns the prioritization and roadmap.

The Product owner will report and assist the Senior Product Manager/Responsibilities:

• Banking Domain knowledge specific to Core banking, money movement and banking customer role management and access

• Partners with vendor and internal Product Managers, Product Owners, New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution.

• Manages priority with the vendor team and ensure use of tools and processes across SAFE and followed

• Collaborates with Delivery Managers (DMs), Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies

• Manages external relationships, e.g.product partners or technology vendors on behalf of Technology organization.

• Detail understanding and practice in SAFE agile framework

• Previous experience with large/global programs and/or portfolios

• Communicates and build consensus across disciplines in crafting the product roadmap

• Work with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets

• Support development of appropriate tracking and reporting to track product performance post launch in order to evaluate future investment

• Produce return on investment analyses and optimization recommendations

• Identify risks, challenges, opportunities and business integration needs

• Enable cross-functional collaboration with relevant teams within the product scope

• Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria

• Leads and mentors associate product managers

• In conjunction with Director, supports the creation of a Product Backlog for a specific product

• Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team

• Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.

• Ensures all solutioning is clear between Amex and the vendor

• Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics

• Reviews and accepts completed user stories

• Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues

• Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog

• 5 years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy ? Experience with rapid and iterative software development methodologies

• Proven track record managing large, complex products with multiple partners

• Bachelor’s Degree in related field required; advanced degree preferred

• Digital Banking experience is a plus

Qualifications

Salary Range: $103,750.00 to $174,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25019064