Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Create the World's Best Digital Colleague Experience

The Digital Workplace Product Group, within the Technology organization at American Express, brings together foundational strategic technology capabilities in digital workplace. It connects business priorities with product roadmaps and drives product management standards across the Digital Workplace organization. At American Express, Digital Workplace aims to create the World’s Best Colleague Experience, which starts with great product management.

We’re seeking a strategic and execution-focused Associate Product Manager to lead high-impact initiatives within our Collaboration product suite. This role is ideal for a dynamic product steward who thrives at the intersection of innovation, data, and cross-functional collaboration.

You’ll help shape and execute the strategic roadmap for M365 Copilot and Copilot Chat, partnering across the enterprise to deliver measurable impact and elevate the colleague experience.

Key Responsibilities

• Lead M365 Copilot Initiatives: Drive end-to-end execution of high-impact projects in the M365 Copilot suite- aligning roadmaps, priorities, and outcomes with business goals.

• Enhance Product Adoption: Collaborate with internal teams (e.g., business units, marketing, sales, communications, customer success) and external partners to develop and refine data-driven strategies that increase product adoption and improve colleague satisfaction.

• Optimize User Experience: Leverage product performance metrics, customer feedback, and market trends to inform product strategy and drive continuous optimization.

• Influence Product Decisions: Collaborate with stakeholders to translate business requirements into prioritized product features and development initiatives.

• Support AI and GenAI Integration: Stay current on advancements in Generative AI and Microsoft Copilot technologies, identifying new capabilities that enhance productivity and user experience

• Cross-Functional Collaboration: Partner closely with engineering, design, data science, and other teams to define clear goals, set success criteria, and ensure seamless delivery

• Strategic Storytelling & Executive Communication: Distill complex data, user insights, or technical concepts into compelling narratives and executive –level presentations that inspire confidence and action

Desired Skills

• 3 years of product management experience, preferably in AI, SaaS, or enterprise software.

• Proven track record of delivering complex, high-impact products from concept to launch.

• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.

• Proven experience driving change management and technology adoption across large organizations.

• Excellent communication and stakeholder management skills – ability to craft persuasive decks and articulate strategy to senior audiences

• Experience working with cross-functional teams in a fast-paced, agile environment.

• Familiarity with GenAI technologies (e.g. Microsoft Copilot, ChatGPT) and their applications is a strong plus.

• Knowledge of Agile methodologies

• Bachelor’s Degree, master’s degree is a plus

Qualifications

Salary Range: $78,000.00 to $124,750.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Job: Technologies

Primary Location: US-Georgia-Atlanta

Schedule Full-time

Req ID: 25022184