Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 9,000 restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.

Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization. The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.

Interested in joining our team of restaurant-obsessed explorers? Right this way.

Key Responsibilities:

The Experiential team is currently seeking a Senior Analyst or Analyst to help support holistic project management and team admin of 150 annual restaurant sponsored events. You’ll work closely with internal and external teams, including the larger Experiential, Marketing and Strategic Partnerships teams on event goals and KPIs. The ideal candidate is a detail-oriented, self-starter who is eager to learn more about the business and wants to support seamless end-to-end internal project management to meet high-quality expectations.

• Support the Resy Experiential team to oversee restaurant and chef partner sponsorships and experiences for premium Amex Card Members and Resy users

• Support the Resy Experiential team and restaurant sponsored events pillar with general internal admin to “run the business,” on its 150 annual events, which includes KPI tracking, compliance oversight and general partner / key stakeholder management

• Support content creation workstreams, working across multiple internal and external teams and stakeholders to capture and produce content at Resy events, route for approvals and hand off to channel owners

• Support internal team with drafting sponsorship terms and updating agreement templates, and work with internal legal teams to ensure events are completed in compliance

• Support internal team with deck creation as well as maintenance of internal trackers and documents

• Support project management with internal team, including Resy Strategic Partnerships and Marketing, Legal and Compliance, and event agencies overseeing end-to-end sponsorship process (including evaluation, negotiation, marketing, ResyOS setup, and some onsite prep and management)

• Coordinate and collaborate with other Resy and American Express business units

• Attend select events to assist with on-site coordination

Qualifications:

• 2-3 years of project management experience (event production and dining industry experience a plus)

• 2-3 years of agency or content production experience, overseeing creative workstreams

• Strong focus on accuracy and attention to detail required to support internal admin, including extensive KPI tracking of events

• Highly organized and detail-oriented

• Experience overseeing and managing budgets and tight timelines

• Ability to manage multiple stakeholders internally and externally

• You are coachable, self-motivated, and a fast learner

• You have strong communication skills, both written and over the phone

• You have excellent time management skills with the ability to recognize and focus on high priority tasks

• You thrive in a dynamic, fast-paced environment

• Understand what it means to have hospitality and willingness to go above and beyond for restaurant partners

• You are passionate about restaurants and the restaurant industry

• Experience overseeing creative and production agencies a plus

• Previous experience with legal and compliance a plus

Qualifications

Salary Range: $65,500.00 to $102,500.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25018376