Job Details

Technical Device Manager, Marcom

Sunnyvale, California, United States

Marketing

Summary

Posted: Apr 25, 2025

Role Number: 200601248

Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.

The Marcom Production Operations team (MPO) is a technically focused production service org which covers everything from device management and R&D to media operations and signal flow on productions. The teams behind these areas help to deliver world class productions across all business lines on technically complex projects with creative that pushes the limits on what is possible. We’re seeking a team member that can work with us to deliver these projects with a focus on the customer experience while keeping a sense of curiosity and humbleness that continues to help the team innovate and grow.

Marcom Technical Device Managers work within the MPO group and support video production and photography projects. They handle the devices being filmed for marketing and training purposes.

Description

Technical Device Managers support our producers and creatives and provide product expertise before, during and in post for productions. They know anything and everything about our Apple devices and larger ecosystem of services, and work with creatives on content that is used in launch videos, Apple Keynote events, guided tours, digital signage, and advertisements.

RESPONSIBILITIES:
- Ensure released and unreleased products remain true to function

• Act as a liaison between engineering, product marketing, branding, content and production

• Work with creatives to prototype, load, and screen capture content on devices.

• Manage devices in production environment (Video and Photo)

• Prepare and test hardware and software ahead of a production

• Partner with creative teams to ensure screens and content remain true

• Handle logistics, project planning and meet security needs

Minimum Qualifications

• 4+ years working in a technical or production role

• Video and Photo production experience in a technical role such as Digital Imaging Technician (DIT), 1st Assistant Camera (AC) or Camera Tech covering Ads, Commercials, Events or film.

• Networking and technical troubleshooting experience covering OS, application layers, basic networking protocols and system diagnostics via command line.

• Experience with one of the following: Photoshop, Aftereffects and/or Final Cut

Preferred Qualifications

• Managing ambiguity and continuing to push forward even when the way forward isn’t clear

• Strong customer focus helping cultivate good customer relationships with a view to better understanding customer needs

• Strong problem solving skills, with an ability to navigate through outstanding technical challenges

• Expert knowledge in Apple hardware and software products

• Experience using Terminal and Command Line

• Bachelors degree or equivalent experience preferred

• Technical Project Management experience

• Apple Lead Genius experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $115,100 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.