Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Organizational Context: Member of Data Center Infrastructure (DCI) organization, reporting to a Manager or Director. Works closely with DCI teams, Customers and Partners to ensure quality standards.

Key Responsibilities:

• Conducts advanced risk assessments to identify residual and complex risks within the organization’s technology environments, ensuring all critical areas are evaluated for non-compliance.

• Supports the identification and evaluation of controls and adherence to controls, providing preliminary analysis and recommendations

• Maintains balanced approach toward risk management practices, ensuring alignment with the organization’s overall risk appetite and adhering to compliance requirements and industry best practices.

• Develops and maintains comprehensive risk management documentation by standardizing, documenting, and consistently applying all risk management activities across the organization, under the guidance of peers and leaders.

• Monitors technology environments to detect, analyze and respond to emerging threats in real-time and works with partners to minimize and mitigate potential incidents.

• Assists in the investigation, root cause analysis and resolution of problems.

• Prepares detailed reports and documentation to support risk management activities and compliance efforts, providing clear and accurate records of risk assessments, mitigation actions and compliance status for internal stakeholders.

• Assesses potential impact of emerging technologies and industry trends, emerging threats and best practices in Technology Risk and Control, ensuring the organization remains proactive and prepare to address new and evolving risks.

• Performs in a supporting and often consulting capacity when meeting with Customers and Partners.

• Collaborates and co-creates effectively with teams to align technology initiatives with business objectives.

Minimum Qualifications:

• 3 years of experience with global technology standards and applicable regulations as well as technology control domains (e.g., Identify & Access Management, Governance & Operations, IT General Controls)

• Experience with regulatory compliance and standards relevant to Tier III/IV data centers (e.g., ISO, FFIEC Handbooks, OCC, SOC)

• Experience in enterprise risk management with an emphasis on operational risk management and technology risk

• Experience with asset life cycle management, IT Service Management, critical operations and monitoring, controls, and other core business processes critical to a data center environment.

• Bachelor’s Degree in relevant field or equivalent experience.

Preferred Qualifications:

• Solid grasp of the core functions that span a Data Center Infrastructure Service Delivery organization

• Relevant compliance and controls certifications

• Ability to successfully communicate with proficiency across streams and channels of business units and infrastructure teams at all levels.

• Sets and maintains high standards for self and others modeling outcomes driven behaviors.

• Demonstrable ability to influence toward core outcomes without direct responsibility/authority

• Knows when to advance decisions to Leadership and when to make on-the-spot decisions.

• Demonstrable time management skill and ability to progress work in parallel

• Does not shy away from challenging goals and persists until commitments are met.

• Acts on own initiative without being prompted.

• Experience working with culturally diverse and/or geographically distributed teams

Qualifications

Annual Range: $85,000.00 to $150,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-North Carolina-Whitsett

Schedule Full-time

Req ID: 25012316