Job Details

Manager – Finance AI Transformation - Finance

New York, NY, United States

Job Description

Organization:

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

The Finance organization at American Express is seeking a manager-level candidate to drive the development and delivery of Artificial Intelligence (AI) capabilities across Finance. This role will play a critical role in shaping how AI technologies enhance decision-making, transform operations, and create new analytical capabilities across the organization.

Description:

You will be responsible for supporting, defining, and driving the end-to-end product lifecycle — from ideation through implementation — of AI-driven solutions that enable the Finance organization to operate with greater precision, insight, and speed.

The successful candidate will combine a strategic mindset and product ownership expertise with strong critical thinking, an understanding of financial processes, and a passion for emerging AI technologies.

This is a highly visible role requiring close collaboration across Finance, Technology, Risk, and other enterprise partners to deliver practical and scalable solutions. The role offers a unique opportunity to contribute to the transformation of Finance through innovation and execution.

Responsibilities

Responsibilities:

• Support strategy development and drive execution of overarching AI Transformation Office roadmap, driving progress of expanding workstreams, milestones, and deliverables

• Partner closely with Finance, Technology, and business stakeholders to design and implement AI solutions that address key Finance priorities and focus areas

• Translate business objectives and needs into technical specifications and user stories, ensuring alignment between business needs and technical execution

• Stay informed of emerging trends in AI, ML, LLMs, and agentic technologies, and evaluate their applicability to organizational efforts

• Develop evaluation criteria, success factors, and KPIs for new capabilities and existing areas of focus; identifying potential risks, key issues, and generating solutions

• Thrive in a whitespace environment, identifying new opportunities, building momentum, and influencing across a matrixed organization

Qualifications

Qualifications:

• 3 – 5 years of work experience within one or a combination of the following areas: Management Consulting, Financial Services, In-House Strategy, Product Management

• Comfortable in an evolving environment; capability to translate ideas into well-defined executable strategies and solutions

• Ability to multi-task effectively and prioritize different activities while maintaining accuracy and adhering to tight deadlines

• Proven experience in program management and delivery of products requiring cross-functional coordination

• Strong relationship management with a track record of positively collaborating, influencing, and coordinating with internal and external partners

• Strong executive presence and proficiency in written and verbal communication

• Superior analytical skills (quantitative and qualitative) coupled with an ability to assess a situation without always having the full picture

• Financial literacy or direct experience working in Finance or similar analytical domains

• Understanding of AI technologies, including machine learning, natural language processing, large language models and generative AI

• Demonstrated experience communicating technical concepts to non-technical audiences and vice versa, bridging the gap between academic outputs and real-world applications

• Excellent communication skills to effectively communicate with stakeholders across levels the Enterprise

• Bachelor’s degree required

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26006435

• Job Category Finance

• Posting Date 04/23/2026, 02:22 PM

• Apply Before 05/08/2026, 04:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Locations AMEX World Financial Center, New York, NY, 10285, US

• Salary Range $89250 - $150250 annually + bonus + benefits

• Career Area Finance