Job Details

Engineering Project Manager (SAP Customer Engagement - Commerce Cloud Functional Analyst), IS&T Enterprise Systems

Sunnyvale, California, United States

Software and Services

Summary

Posted: May 12, 2025

Role Number: 200603892

At Apple, we build products that enrich the lives of millions of customers. We believe hard work, creativity, and innovations fuel the ultimate customer experience. Our SAP team is part of the global Information Systems & Technology (IS&T) organization. We build systems that support customer ordering, fulfillment and service of Apple products. We work with multiple Apple business functions including Sales, Operations, Retail, AppleCare and Finance.

Commerce Cloud Functional Analyst is a position within the SAP Customer Engagement team, and this position will be key to our B2B E-commerce application space. We are looking for a person with a solid background in building innovative customer-facing web applications, in an enterprise environment. You’ll work closely with our business collaborators and other partners to implement new solutions.

In this position you will be required to have business process skills as well as technical leadership skills, to be able to design and implement secure, scalable and sustainable solutions. It also requires ability to create process flows, functional specifications and work with both onsite and offshore resources to build and test solutions, troubleshoot and resolve issues under pressure to meet timelines and present solutions to multiple levels of management.

We need a motivated critical problem solver with a sharp eye for detail, who can instrument, analyze, and identify bottlenecks in current processes and come up with innovative solutions to address those.

Come, join us to do the best work of your life with a dedicated group of people! Bring your passion and dedication to the job and there’s no telling what you could accomplish!

Description

The successful candidate will work closely across regions with business and technical teams delivering sophisticated projects in Apple’s fast-paced environment. The role includes responsibility for all aspects of the project including:

Partner with business to drive B2B e-Commerce experiences between Apple and Business Customers worldwide, and identify opportunities and execute initiatives that drives success on the B2B Commerce Platform.

Be a member of the team that implements new applications on the cloud, improve existing application features, while adding performance and software quality metrics.

End to end Solution Architecture for SAP Commerce Cloud platform

Design and develop cloud-based, enterprise level and highly available web applications.

Develop prototypes and conduct POCs to demonstrate new ideas or illustrate the new features in SAP Commerce Cloud platform.

Review of business requirements, perform functional gap analysis and evolve solutions, engaging business throughout the solution development, and provide technical leadership to design and deliver B2B commerce experience on the SAP Commerce Cloud platform.

Work with project managers, Technical architect, technical leads, and vendors on defining the scope and determine resources needed for the project.

Presenting the solution for design reviews and business playbacks.

Collaborating on project plans, deliverables, dependencies and risks.

Writing functional specifications and working with technical teams on the development and functional acceptance testing

Supporting technical teams in designing and executing performance tests.

Ensuring adequate test cycles are defined and executed to support production launch.

Coordinating cutover and implementation activities across all teams.

Resolving production issues and managing scope changes.

Able to empower with passion, mentor, and lead geographically distributed teams

Design and deploy the data migration strategy

Ensure best practices are followed by enforcing standards for Cloud solution development

Integration of SAP Commerce cloud systems with SAP S/4 HANA, SAP CRM and Other non-SAP On-Prem. systems

Identify opportunities for process optimization, recommend enhancements and new features, gather feedback from business users

Minimum Qualifications

• 10 years of proven experience in implementing and enhancing SAP Commerce application for a global, multi-national corporation involving multi-currency and multi-language

• 2+ years in SAP Commerce CCV2 architecture, systems integration and implementation

• Previous experience as a Functional Architect for B2B or B2C eCommerce applications

• Experience with agile methodologies from implementation of e-commerce projects with globally dispersed teams from requirements to roll outs

• Experience in Web Application architecture, design and development of high available, and heavy traffic web applications in a cloud platform.

• 10 years experience with SAP Commerce cockpits, modules, integration techniques, code development/deployment cycle

• Experience in performance monitoring, load testing and performance tuning of Web applications

• Experience in handling localization and translation

• Experience in SAP Master Data, Order Management, and Pricing configuration along with Hybris - SAP ECC or CRM integration expertise

• Bachelor/Masters in Computer Science, Engineering or equivalent work experience

Preferred Qualifications

• Experience with SAP Commerce CPQ, Commerce DataHub, Cloud technologies or SAP BTP.

• Knowledge of web application development and understanding of Micro-service Architecture, SAP Cloud Foundry features & capabilities.

• Understand SAP Commerce(Hybris) Cloud data structures, facilitate discussions about data models and apply expertise to anticipate business implications of data modeling decisions and make vital compromises

• Good understanding on security practices in implementing SAP Commerce Cloud platform and other integrated systems

• Expertise in effectively identifying the standard features in Commerce Cloud and their extensibility to identify areas that requires custom development

• Experience with automated testing methodologies and frameworks.

• Effective presentation, verbal, and written business communication skills with various audiences and levels

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.